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Plan price increases

Posted May 30th, 2022 by SimpliSafe

Since we launched in the UK over 3 years ago, we’ve continued to invest in developing our products to improve the future of home security. We have reshaped the industry to make professional monitored security more affordable and accessible for all. 

This is the first time we have increased our monthly plan prices but unfortunately, as with many businesses and with our industry, we have been experiencing increased costs.

Therefore, effective 24th May 2022 for new customers and 20th July 2022 for existing customers - our monitoring plan prices are increasing. 

Our Pro Premium plan will cost £24.99 per month, our Pro plan £15.99 per month, and Pro plan with unlimited camera recording will be £20.99 per month effective from the next billing cycle. We will be sending contactable and impacted customers a notification before any changes to their billing are made.

WHY IS MY PLAN PRICE INCREASING?

This is the first time that we have raised our subscription prices for our customers. Doing so will allow us to continue investing in new products, features, and functionality to improve your experience and home security. 

From improving our professional monitoring offering to new features in our app and cameras, our focus is to continually enhance our monitoring services to keep you and your home safe.

WILL MY PLAN RECEIVE ANY NEW FEATURES?

Our Pro Premium monitoring subscribers will now enjoy the following added benefits for the duration of your subscription.

  • Extended Limited Lifetime Warranty for the duration of their subscription

  • Guard dispatch included as part of the plan, free of charge*

  • 20% discount on all additional equipment purchases if you’re a Pro Premium customer.

Our Pro and Pro with unlimited camera recording plans come with a 2 year total warranty. See the Terms of Service for more information on your product protection warranty.

To find out more about our new benefits, if you’d like to upgrade to our Pro Premium plan please contact us on 0800 920 2420 if you’d like to upgrade to our Pro Premium plan. 

WHAT ARE THE MONITORING PLAN OPTIONS?

You can learn all about our monitoring plan options and what they include by visiting this page for more details. 

Alternatively you can contact our contact centre on 0800 920 2420 or via email through our contact page here. One of our Security Experts will be happy to assist you.

DO I NEED TO HAVE A MONITORING PLAN TO USE MY SIMPLISAFE SYSTEM?

Your SimpliSafe system will function as a stand-alone alarm system without a monitoring plan. But remember—a monitoring subscription provides 24/7 professional monitoring, ready-to-dispatch help in emergencies, and even more features that enhance your security experience, helping to keep you and your family protected.

You can see our website for more details.

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