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COVID-19 (Coronavirus)

Due to the circumstances of COVID-19, we are working closely with all of our partners and the team internally to ensure that our contingency plans are robust and we have a continuity of service.

The call centre continues to be open during the normal hours and orders are being shipped as usual with an estimated delivery time of 2-3 working days. If either of these timings change it will be updated on our website.

For those who have a professional monitoring plan with us, rest assured that at this time everything at our alarm receiving centre is running smoothly and operating as usual.

Should any of our processes change, we will notify our customer immediately. Your security is our utmost priority.

If you are worried or have any questions, please call us on 0800-920-2420 to discuss further.

Read more here.