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What happens if I forget my PIN and the alarm goes off?

No problem. If you've tripped your burglar alarm and you subscribe to the Emergency Dispatch Service, you will receive a call from the dispatch center. After the operator has verified your identity (please have your safe word handy), he or she can cancel any alarms for you. Then you can call 0800-456-1789 to speak with one of our customer support agents to reset your PIN.